UTBMS.com is owned and maintained by the LEDES Oversight Committee (www.ledes.org). The LEDES Oversight Committee is a voluntary, non-profit organization dedicated to setting the standards for the exchange of information between law departments and law firms. The LOC does not have a Help Desk, nor does it provide training services.
Any questions on the codes law firms should use in an implementation should be directed to the client requesting the firm to e-bill, or the Help Desk of the e-billing system whose system your client has requested you to use.